TERMS & CONDITIONS

About Us

https://icontiles.co.uk/ is a website operated by ICON Tiles Limited. We are registered in England and Wales under company number . Our registered office is at Foundry House, Prospect Rd, Crook, County Durham, DL15 8JL. Our VAT number is 406243330.

Content

The contents of this site including product prices delivery charges and product details are subject to change at any time without notice. We may also revise or update these terms and conditions at any time without notice. Use of this site and purchases of products offered for sale on this site are subject to the terms and conditions posted on the site at the time of your visit.

Cookie Policy

This site needs to use cookies in order to provide a good user experience and can checkout, build a wish-list and our on-site search functionality amongst other things. By using this website, you are agreeing to our use of cookies.

Ordering

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.When you submit an order to us, you are offering to purchase the products from us at the prices indicated on the Website. Our acceptance of your order will take place as described below.Please note: acceptance by us of a payment made by you in connection with any products does not constitute our acceptance of your order and a legally binding contract is not formed until you receive our order confirmation email and we will not be obliged to supply products to you until then. If at any point there are any problems with your order, please contact us using the details on our website.

Ordering Samples

Full details can be found on our Sample Service page.

Payment

We accept the following payment methods on our website. We will take payment from your card at the time you submit your order.

Pricing

Prices payable for the items we offer for sale are clearly displayed on this site in pounds and are inclusive of any excise duties and VAT payable unless otherwise stated. Prices do not include the costs of delivery details of which are set out below.

Faulty Goods

If you wish to return the goods to us because they are faulty and mis-described, you should notify us that the goods are faulty as soon as possible after delivery by contacting us using the number or email provided on our Contact Us page. We will ask you to return the goods to us and provide you with a refund for the cost of arranging such return.

Customer Information

If you have any queries or complaints regarding your order please contact us using the contact details you can find on our Contact us page.

Support

If you have any queries regarding our products or services please get in touch with us. Our full details can be found on our Contact Us page.